Quentin Smith is a full-time, independent,
Quentin is a CEDR trained, and accredited, Mediator. He has mediated over 500 disputes, across the country, with
a success rate over 90%. Mediations can be arranged in Addleshaw Goddard's state-of-the-art offices in Manchester,
Leeds and London, or elsewhere.
Listed in Band 1 of Chambers for year 2013 and in Top 16 of Legal
500 UK for year 2012.
Winner of the "Mediation Achiever of the Year" category at the Personal Injury
Awards 2012 ceremony.
He frequently writes, lectures and presents
on Mediation. He has made presentations at meetings with insurers, Association of Personal Injury Lawyers (APIL), Commercial
Bar, Chartered Institute of Arbitrators, In-House Employment Lawyers' Network, Law Society (UK and Dublin), Association
of Local Authority Solicitors, solicitors' practices, corporate and commercial bodies, ADR Group's AGM, CEDR’s
forum and conferences and CIArb's Mediation Symposium 2009.
Member of Panel: "Resolving Commercial Disputes" (joint venture between Institute of Chartered Accountants
and ADR Group).
He has mediated in a wide variety of disputes
Specific examples include:
- Employer's liability personal injury action with a scheduled value of £8.5 million,
liability, causation and quantum in dispute
- Partnership dispute with large GP practice facing dissolution and the
sale of £500,000 property with negative equity
- Multi-million pound intellectual property dispute involving passing-off
and trademark infringement
- Wide variety of personal injury and fatal accident claims including train and air crashes
negligence claims (incl brain surgery; fatality; laser surgery; incorrect diagnoses; hospital infection)
- Banking disputes
(incl claim scheduled at £26m)
- Defamation arising from radio broadcast with 11 claimants
involving libel and slander between senior professionals
- Defamation re police investigation of child abuse and media
- Defamation involving national newspapers; broadcasters; internet
- Minority shareholders' disputes
including allegations connected with offshore companies, trusts with significant tax implications
- Shareholder / Company
Valuation disputes over £50m
- Sport (contracts; transfers; injuries; defamation; refereeing) including Premiership
footballers; inter-club disputes; managers personal injury; administration
- Stress claim within the insurance industry
scheduled at over £1million
- Harrassment/Discrimination/Victimisation (academic institutions, health and local
- GP funding within a Primary Care Trust and Strategic Health Authority
- Claims against solicitors
(eg commercial property transactions; business collapses; tax issues)
- Subrogated claim brought by insurers against
accountants following fraud prosecution
- Fire insurance incl issues of cover
- Solicitors' and other partnership
disputes (doctors; commercial; family businesses)
- Accountants' negligence claims including £100m
tax dispute; trust funds; offshore arrangements
- Dispute over PFI contracts and building management systems
involving mineral extraction, retained rights, disputed boundaries....
- Commercial contracts including breaches or
warranties; product liability
- Multiple vehicle accidents on motorway including fatalities, spinal and brain injuries,
disputes between insurers
- Facilitation of consultants' disputes with NHS Trust
- Employment incl discrimination;
"whistleblowing"; dismissals; stress
- 6 Claimant stress claim against a local authority
- Probate (Inheritance
claims; admin of estates; prof negl)
- Construction disputes contracts; collapsed buildings; defects; architects'
and surveyors' negligence claims; insurance aspects
- Costs claims
- Property transactions and planning issues
accident claim scheduled at over £14m
- Police (whistle-blowing, defamation, injuries)
- Group actions involving
hearing loss; flooding; clinical negligence
Some feedback includes:
"...clearly very experienced and we had full confidence in him "
" Successfully facilitated a satisfactory settlement in a case with a very emotional
Claimant where the parties were, initially, a long way apart "
"…made several important breakthroughs; would recommend him; very professional "
" Quentin really got the parties to open-up from entrenched positions. He got a fair
"…as a result of Quentin's calm
determination and refusal to give up, terms were eventually agreed."
" Handled the case intelligently and with refreshing deftness "
He is described as "supportive and helpful". He "created and maintained a relaxed environment
which was crucial to the success of the mediation".
Award: "Mediator of the Year 2007".
Chambers Guide UK 2013:
One of the "Top Ranked Leading Individuals of the Year" in his field.
Chambers Guide to the Legal Profession:
Recommended in the Chambers Guide to the Legal Profession
2001/2 as a leader in alternative dispute resolution, he is described as winning "plaudits from practitioners across
the country" and "young, earnest and clearly one to watch".
2002/3 edition: "energetic and persuasive" with a useful ability to "tune into what people want". Commentators
say that "he thoroughly deserves the hype" and consider him a "growing player and future star".
2003/4 edition: "a rising star" and "a hard-working mediator able to pick
up difficult issues quickly."
Ranked in the top 25, in the 2004/5
edition, " he retains a prominent position in the market".
in the top 18 in the 2005/6 edition, "… has acquired an excellent reputation. Clients and peers alike praise his
assured touch, and his understanding of the mediation process. His practice has experienced exponential growth over the past
In the 2006/7 edition…"assertive"
approach lends itself well to the mediation process, according to clients, who say that he controls the process well….establishes
a good rapport with clients from the outset….involved in a number of sensitive media and defamation cases and regularly
deals with commercial disputes, reinsurance, pensions, employment and personal injury…mediates regularly and is appointed
in high-profile, multiparty mediations."
Highly recommended in the
2008 edition: "…decision in early 2007 to mediate independently of Addleshaw Goddard while retaining a consultancy
position has been well received by a marketplace whose members anticipate great success for him. Peers are full of praise
for his "charming manner" and envy his ability to "win the trust of both sides; he can get through to people
on a human level." His profile continues to grow throughout the country..".
2009 edition: "The name that keeps coming up right now", and "a good operator." His continuing
success is attributed to his ability to "encourage parties to look at the bigger picture."
2010 edition: Listed in the Top 14 (Band 1) Mediators: “ an increasingly familiar face in complex mediations.
He "really drives the other side to a bargain"......"he stands out
because he not only sees the big picture, but he also gets into the nitty-gritty detail."”
2011 edition: Band 1: “...another fantastic year. "He's very pragmatic and very
practical, but also very creative – he makes things happen," say sources”
2012 edition: Band 1: "... charismatic, personable and down-to-earth" with an "agile mind".
Smith "understands the issues and knows how to adapt to different personalities to get the best from them"
2013 Edition: Band 1: Sources say Smith's "likeable manner and understanding of the issues" proves "highly
effective." Impressed solicitors note his "speed in getting to grips with the key issues" and aptitude for "exploring every avenue he can think of to bring parties closer together." "Fantastic
at building rapport and creating a positive atmosphere for parties to negotiate".
Recommended in the 2005 edition of Legal 500: " thoughtful
and very bright ".
2006 edition: "….is a veteran of
some 200 mediations and remains prolific despite the pressures of a private litigation practice. He is popular with clients
who appreciate his sense of humour, 'assured touch', and 'no-nonsense' manner. With a success rate of over
95% and wide-ranging contacts, Smith and his 'tough facilitator' style are fast gaining ground."
2007 edition: "…increasingly prolific….mediates a wide range of disputes…..regarded
as an ‘activist’, he pushes parties hard in mediations and an astonishing settlement rate is testament to the
success of his approach."
Ranked in the Top 30 in the 2008 edition,
Quentin is described as "An instinctive and shrewd negotiator, his friendly, easy-going style quickly builds trust and
confidence. His analysis is 'spot-on' and he identifies and tackles the issues 'head on'. His persistence
in seeking the deal on occasion goes well beyond the call of duty".
Again ranked in the Top 30 in the 2009 edition, “Quentin Smith has a well-honed, highly
effective style. While ‘convivial’ and ‘self-deprecating’, he is considered ‘hugely clever,
a skilled and intuitive negotiator’, and a ‘tireless worker’. ‘A good operator’, and ‘generous
with his time’, he has ‘a clever way of bringing parties to settlement’ which rarely fails.”
In the 2010 edition Quentin is ranked in the Top 15, "... blends professional experience with impressive personal qualities,
and a noted commitment to ‘thorough preparation'. Winning trust through ‘concrete knowledge of the issues',
Smith ‘excels at building rapport', maintaining an enviable settlement rate in what clients describe as ‘complex'
‘intractable' and ‘multiparty disputes'."
in the Top 16 in the 2011 Edition: "(Quentin) has built up a very strong following in the market. He is noted for his
impeccable professional expertise and thorough preparation, which helps him win the trust of the disputing parties and has
maintained a very impressive settlement rate".
2012 Edition: Ranked in the Top 16: “A magnificent mediator”
and “certainly the best in the North West”. “Top-class”. “He never loses sight of the end goal,
and will continue to strive to achieve a successful outcome even when it may appear
a lost cause”. “He brings an incredible amount of energy and enthusiasm to mediations”.
Graduated in B(Hons)Econ from Manchester
University in 1977. Employment in social work and then management before qualification as a Solicitor in January 1988; Articled
Clerk, Solicitor and Partner with James Chapman & Co, 1985 - 1996; Partner in Addleshaw Sons & Latham then Addleshaw
Booth & Co and then Addleshaw Goddard from 1996 until 2007 specialising in arbitration, insurance litigation, personal
injury and professional negligence. Head of Safety, Health and Environment Unit and Chair of Sports Business Group.
Other Experiences / Skills
Member of Chartered Institute
Extensive experience in arts, media and sport including sale of fine art, theatre management and music.
Chairman of Premiership Rugby (formerly Chairman of Sale Sharks).
Director of England Rugby 2015 Limited - the company
delivering the 2015 Rugby World Cup in England.
What the Press are saying . . .
These links open in
Sport Resolutions, 16th Nov 2009 - Quentin Smith on the Value of Mediation in Sport